Holiday Notice

Holiday Notice

2024 Lunar New Year Trading, Customer Service, and Deposit/Withdrawal Arrangements

Publish in2024-02-06

Wishing you a prosperous New Year! During the Lunar New Year period, there will be adjustments to trading, customer service, and deposit/withdrawal procedures:

  1. Precious Metal Contracts: Trading hours for all precious metal contracts will remain normal.

  2. Customer Service: Services such as inquiries, account opening, and IB services will be suspended from February 8th, 4:00 PM until February 14th. Normal processing will resume on Thursday, February 15th. For urgent trading-related issues, please email

  3. Withdrawal Requests: All withdrawal requests submitted after 12:00 PM on February 8th will be processed on February 15th.

  4. Deposit Requests: From February 9th to February 14th, Fast Payment System (FPS) deposits will continue as usual. After a successful transfer, clients can send their FPS confirmation to Other deposit requests, including internal transfers, will be processed starting February 15th.

Finally, we wish everyone a joyful New Year and good fortune in the Year of the Dragon!